Where your queries find clarity, Your questions, our answers.
Ride and Raft helps you plan the best possible trip, right from the selection of a destination to budgeting and scheduling. Most importantly, our expertise means that, with just a little bit of vacation time, you get the most out of every moment.
Booking through Ride and Raft gives you peace of mind with our experts taking care of everything from flights, hotels, and itineraries down to transportation. Additionally, we offer exclusive deals and wholesale prices that ensure you save money on your travels.
Yes, we book group tours from family reunions to corporate retreats all the time! We are ready to help all sizes of groups and specialize in guiding you through your dream tour activities. So, you do not have to worry about anything other than relaxing and enjoying your time away.
Ride and Raft offer various types of tour activities, including Sightseeing, guided city tours, adventure tours, cultural and heritage tours, wildlife safaris, and customized travel packages.
You can book tour activities on our Ride and Raft website by selecting the desired tour activities package and completing the booking form. Otherwise, you can contact our customer service team via phone or email for assistance with the booking process.
We accept various payment modes, including credit/debit cards, bank transfers, and online payment gateways.
No. Accommodation not included in our tour activity package. Based on the type of Tour activity lunch or dinner may include. But we will guide you through Accommodation.
Ride and Raft cancellation policy differs depending on the specific tour package and the terms provided by our suppliers. Generally, cancellations made more than 30 days before the departure date will receive a full refund, less any non-refundable deposits. Cancellations made between 15-30 days before departure will receive a 50% refund, and those made less than 15 days before departure may forfeit the full amount. We recommend reviewing the specific terms outlined in your booking confirmation.
Yes, we offer travel transfer on tour places from hotel to sightseeing and tour activity areas. But visa, passport and Airway transfer not included.
Sorry, we can’t promise for any assurance if you missed the trip. You have to be on the time for pickup. We are arranged all the activities based on shared transfer.
Packing recommendations will vary based on the destination and type of tour activity you are taking. Generally, we suggest packing comfortable clothing, durable footwear, weather-appropriate attire, personal hygiene items, necessary medications, and travel documents such as passports and visas.
Yes, you will receive a detailed packing list in your pre-trip information packet once your booking is confirmed in Ride and Raft.
Yes, we can provide private transfer which will not include in the tour activity package. You need to pay separately.
Ride and Raft is your best tour Partner for sightseeing and adventure activities in Thailand, Cambodia, Singapore, Malaysia, and Vietnam.
